Privacy Policy

Effective Date: 05/02/2026

CarLoop Mobile Service may collect information such as name, phone number, email address, vehicle details, location, and service request details when customers submit a quote or contact form. This information is used to provide quotes, schedule service, communicate with customers, and improve service quality.

Information We Collect

When you interact with our website, quote tool, or communication channels, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Vehicle information (year, make, model, VIN when provided)
  • Service address or ZIP code
  • Appointment preferences
  • Communication history with our team

This information is collected to provide accurate quotes and schedule mobile services.

How We Use Your Information

The information we collect may be used to:

  • Provide auto service,  repair or replacement quotes
  • Schedule service appointments
  • Confirm parts availability and technician scheduling
  • Send appointment reminders and service updates
  • Provide customer support
  • Improve our services and customer experience

We do not sell or rent your personal information.

SMS and Messaging Communications

By submitting your phone number through our website or communication channels, you agree to receive SMS messages from CarLoop Mobile Service related to:

  • Quote confirmations
  • Appointment scheduling
  • Appointment reminders
  • Service updates
  • Customer support

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply depending on your mobile carrier.

You can opt out of SMS communications at any time by replying:

STOP

For assistance, reply:

HELP

Information Sharing

CarLoop Mobile Service does not share, sell, or distribute your mobile phone number or personal information to third parties for marketing purposes.

Your information may only be shared when necessary to:

  • Complete your service request
  • Process payment transactions
  • Comply with legal obligations

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Privacy Rights

You may request updates, corrections, or removal of your personal information by contacting us.

Contact Information

If you have questions about this Privacy Policy, please contact:

CarLoop Mobile Service
Atlanta, Georgia
Phone: +1 4043414621